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ABUSE DESK

DeeMocDIY is a 100% NO SPAM Zone

DeeMocDIY is a 100% NO SPAM zone. At DeeMocDIY we do not condone, allow, or host users who do not believe in ethical and legal email marketing. We carry a ZERO tolerance policy when it comes to SPAM and any users found breaking this policy are immediateally shut down and banned from further service.

Measures We Take To Prevent And Combat Misuses Of DeeMocDIY

  1. We require all users to agree to our Terms of Use before they can import any existing customer lists into their accounts.
  2. For customers who are new to email marketing (and have no lists of customers to import), we give them free signup forms to place on their website. We also do onsite training to teach them the proper, legal and most ethical ways to start email marketing
  3. We automatically insert a one-click unsubscribe link in every campaign sent from our system.
  4. All lists are automatically cleaned of soft bounces and hard/undeliverable bounces are cleaned instantly.

Customer Education

We care about our customers and want them to learn how to do email marketing correctly and ethically. That is why we created the DeeMocDIY Resource Center. The DeeMocDIY Resource Center is the most complete resource for email marketing in Thailand. The DeeMocDIY Resource Center ensures that all users have access to the most up to date information regarding the best practices for email marketing.

Dealing With Issues

  1. We embed every single email campaign sent from our servers with a Campaign ID so that recipients can easily report abuse and we can directly tie it back to the user who committed the offense. When we receive complaints via our abuse form, they are immediately investigated. If the campaign or user account appears suspicious in any way, the account is suspended during the investigation.
  2. We're registered with major ISPs and anti-spam authorities to receive automated feedback loop alerts when any of our users' recipients report abuse. When we're able to parse those alerts, we remove the recipient from our user's list.
If you feel that you have received an unsolicited email via DeeMocDIY please fill out the form below and we will investigate it right away.

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